Shipping & Return Information
4-Day Delivery (or faster)
Delivery to your door in four business days or less with no additional shipping costs. Lower 48 continental US customers only. Imprinted and backordered items, once available, will also be shipped via 4-Day Delivery (or faster). Does not apply to drop-shipped and restricted items.
Shipping to the USA
Most orders ship the same day if ordered before 3:00 PM Eastern time Monday through Friday (holidays excluded; also allow extra time for personalized items). Items not currently in stock will ship when available with no additional shipping charges. Some items may be drop shipped from another location, so your order might arrive in separate shipments.
For delivery to Hawaii, Alaska, Puerto Rico, Guam and US Virgin Islands (outside of the lower 48 continental U.S.), there is a charge of $25.00 in addition to the regular US ground shipping rates.
Need it fast? Tell us to rush it! Please email us or call us at 1-800-959-9505 to get a quote on rush delivery for your order. In-stock rush orders placed before 3:00 p.m. Eastern time will ship the same day. 2-Day delivery, UPS Next Day, or FedEx Priority for delivery the next business day by 10:30 a.m. (in most cases) is available for an additional charge. Please reach out to us for more information.
Please note that expedited delivery is not available for items that are drop shipped. You will be notified before checkout if your order contains any of these items.
Shipping to Canada
For your convenience, GST, brokerage, and other fees are calculated when placing your order. Please note that a brokerage fee of $9.00 will be added to all shipments to Canada and that prices and invoice totals are quoted in US Dollars. In case of shipping damages, notify Practicon within 15 days.
If paying by cheque, please write "In US funds" on your cheque. Payments made by credit card are entered as US funds. Exchange rate is determined by the credit card issuer at the time of the charge, or credit in the case of returned goods.
Canadian businesses who are GST registered may claim this amount through an input tax credit with their local government.
| CANADA SHIPPING RATE TABLE* |
 |
|
 |
| Order total |
Non-Member |
Premier Members |
| Up to $50.00 |
$18.99 |
$18.99 |
| $50.01 - $75.00 |
$21.99 |
$18.99 |
| $75.01 - $100.00 |
$24.99 |
$18.99 |
| $100.01 - $200.00 |
$25.99 |
$18.99 |
| $200.01 - $300.00 |
$26.99 |
$18.99 |
| Over $300.00 |
$27.99 |
$18.99 |
*A brokerage fee of $9.00 will be added to all shipments to Canada
International Customers
Practicon welcomes business from around the world and will do everything possible to provide you with our customer friendly service and the best method of shipment. All international orders must be prepaid in US currency. We accept US bank drafts and US money orders. You can also send us your Visa, MasterCard, Discover, or American Express account number, along with the expiration date and the CVV2 number (three digits on the back of VISA, MC and Discover or front 4 digits for AMEX). Freight charges for international shipments are dependent upon dimensions and weight of the package(s). All packages will be shipped by either FedEx or UPS. Shipping expenses will be listed on the invoice enclosed with the order. Please contact Practicon at ccr@practicon.com for special assistance.
By ordering goods from Practicon, purchaser waives and transfers rights to receive the actual amount of duties refunded to UPS. All duty will, in turn, be refunded to the purchaser directly by Practicon, Inc. GST cannot be refunded on returns. Canadian businesses who are GST registered may claim this amount through an input tax credit with their local government.
Returns and Exchanges
Need to return an item?
Simply follow the instructions on the back of the packing list enclosed with your order. Please return items in original condition within 30 days to ensure a fast refund of purchase price or exchange. Items sent after 30 days of purchase must be returned unused within one year from purchase date. Send items UPS or insured parcel post.
For international returns:
Please e-mail ccr@practicon.com for a Return Authorization Number (RA#) prior to sending back your return. Include your name, complete address, and order number in your e-mail. Unauthorized international returns are subject to refusal.
For personalized and special orders:
Practicon reserves the right to refuse returns on special orders or imprinted items unless there is an error on our part. For greatest accuracy, verify all personalizations before placing your order.