Policies and Warranty

    Value Protection Guarantee

    We Guarantee Your Satisfaction

    You must be completely satisfied with every order you receive, period. If this is not the case, we will gladly offer you an exchange, a credit to your account, or a refund of your purchase price.

    Personal Customer Service

    When you call our toll-free number, your call will be answered promptly by one of our friendly customer service representatives based right here in North Carolina. All of us are here for only one reason: you!

    30-Day Price Matching

    If you find a lower regular price on the same item within 30 days of your invoice, we will gladly credit your account for the full difference.

    Same-Day Shipping

    Orders received by 3:00 p.m. Eastern time ship the same day. We meet this goal 99% of the time, with the rest almost always on the way within 24 hours. Not perfect yet, but we’re working on it.

    Contact Information

    Our mailing address is:
    Practicon, Inc.
    1112 Sugg Parkway
    Greenville, North Carolina 27834

    Our email address is: ccr@practicon.com.

    Our toll-free telephone number from anywhere in the US or Canada is 1-800-959-9505. We can also be reached at 252-752-5183. Our FAX number is 252-752-2439.


    We offer our lowest prices at all times. However, misprints do occasionally happen. In the event of a pricing error, we reserve the right not to sell any item at an incorrectly quoted price. Prices are subject to change without notice.

    Privacy Policy

    Our website uses cookies, which we use to improve our website navigability and online customer experience. The information you provide at checkout is shared with third parties to process and deliver your order.

    In addition, the information you provide and information about your order may be shared with third parties and may be combined with other personally identifiable information (such as demographic information and past purchase information) available from our records and other sources. This information will be used to make our future marketing efforts more efficient.

    We occasionally make our list available to carefully screened companies whose products may interest you. If you would prefer to have your name withheld, please fax or mail us the address area located on the back of your catalog.

    Please contact us if you do not want to receive printed materials from Practicon or you do not want us to release your name and address to other qualified companies. Simply send a note to List Management at the address above. You can also email your request to smoore@practicon.com.

    And Speaking of Email…

    Practicon, Inc. fully complies with the CAN-SPAM Act of 2003.

    You can choose to opt in to our email promotions program to receive special offers from Practicon. Your participation in our email special promotions program is entirely voluntary and you can unsubscribe at any time. Unsubscribe by clicking the link at the bottom of every email, by emailing ccr@practicon.com or by telephoning 1-800-959-9505.