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Shipping & Return Information

3-Day Delivery (or faster)

Delivery to your door in three business days or less with no additional shipping costs. Lower 48 continental US customers only. Imprinted and backordered items, once available, will also be shipped via 3-Day Delivery (or faster). Does not apply to drop-shipped items and restricted items.

Shipping to the USA

Most orders are shipped the same day if ordered before 3:00 PM EST Monday through Friday (holidays excluded and allow extra time for imprinted or personalized items). Items ordered that are currently not in stock will ship when quantities are available and are sent at no additional shipping charges. Some items may be dropshipped from a different location, so your order may be delivered in separate shipments.

For delivery to Hawaii, Alaska, Puerto Rico, Guam and U.S. Virgin Islands (Outside of the lower 48 continental US), there is a charge of $15.00 in addition to the regular US ground shipping rates.

Need it fast? Tell us to rush it! Our guaranteed two-day service is only $19.99 with a maximum of five pounds per package (available for lower 48 continental US only). Please email us for rate information on heavier packages and other locations. Next day delivery is also available at additional charges!

Please note that expedited delivery is not available for items that are drop shipped. You will be notified before checkout for these items.

U.S. Shipping Rate Table
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Order total Non-Member Premier Members
Up to $50.00 $8.99 $4.99
$50.01 - $75.00 $9.99 $4.99
$75.01 - $100.00 $12.99 $4.99
$100.01 - $200.00 $14.99 $4.99
$200.01 - $300.00 $15.99 $4.99
Over $300.00 $16.99 $4.99

Shipping to Canada

For your convenience, GST, brokerage, and other fees are calculated when placing your order. Please note that a brokerage fee of $9.00 will be added to all shipments to Canada and that prices and invoice totals are quoted in US Dollars. In case of shipping damages, notify Practicon within 15 days.

If paying by cheque, please write "In US funds" on your cheque. Payments made by credit card are entered as US funds. Exchange rate is determined by the credit card issuer at the time of the charge, or credit in the case of returned goods.

Canadian businesses who are GST registered may claim this amount through an input tax credit with their local government.

CANADA SHIPPING RATE TABLE
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Practicon's PR Logo - Small Canada Flag - Small

Order total Non-Member Premier Members
Up to $50.00 $16.99 $9.99
$50.01 - $75.00 $19.99 $9.99
$75.01 - $100.00 $22.99 $9.99
$100.01 - $200.00 $23.99 $9.99
$200.01 - $300.00 $24.99 $9.99
Over $300.00 $25.99 $9.99

International Customers

Practicon welcomes business from around the world and will do everything possible to provide you with our customer friendly service and the best method of shipment. All international orders must be prepaid in U.S. currency. We accept U.S. bank drafts and U.S. money orders. You can also send us your Visa, MasterCard, Discover, or American Express account number, along with the expiration date and the CVV2 number (three digits on the back of VISA, MC and Discover or front 4 digits for AMEX). Freight charges for international shipments are dependent upon dimensions and weight of the package(s). All packages will be shipped by either FedEx or UPS. Shipping expenses will be listed on the invoice enclosed with the order. Please contact Practicon at for special assistance.

By ordering goods from Practicon, purchaser waives and transfers rights to receive the actual amount of duties refunded to UPS. All duty will, in turn, be refunded to the purchaser directly by Practicon, Inc. GST cannot be refunded on returns. Canadian businesses who are GST may claim this amount through an input tax credit with their local government.

Return and Exchanges

Need to return an item?
Simply follow the instructions on the back of the packing list enclosed with your order. Please return items in original condition within 30 days to insure a fast refund of purchase price or exchange. Items sent after 30 days of purchase must be returned unused within one year from purchase date. Send items UPS or insured parcel post.

For international returns:
Please e-mail ccr@practicon.com for a Return Authorization Number (RA#) prior to sending back your return. Include your name, complete address and order number in your e-mail. Unauthorized international returns are subject to refusal.

For personalized and special orders:
Practicon reserves the right to refuse returns on special orders or imprinted items unless there is an error on our part. For greatest accuracy, verify all personalizations before placing your order.